The first impression usually persists. When you’ve been mentally “labelled” as something, it’s not a quick task for you to loose this image. That’s why it’s important to make a good impression in the first three minutes of meeting a contact. The better you succeed at fulfilling the positive expectations of your opponent, the better you’ll be at asserting yourself.
Influential factor: Clothing
Your clothing immediately catches one’s eye. As a result, your clothing has a significant impact on the first impression. Others draw conclusions about your status, your personality, your skills, etc. based on what you wear. It is important to act reputably and in a qualified manner in your professional environment and to adapt to (fit into) the environment in which you move.
When it comes to the appropriate clothes, it wise to orientate yourself on the expectations placed on you in your role. At the same time, you should make sure to find a compromise of what you like yourself. Otherwise the clothes won’t have a genuine effect.
Men’s clothes checklist:
Please note:
Influential factor: Greeting
The welcome ritual is how you establish personal contact. Two things are important here: (1) body language and (2) mastering the rules of etiquette when greeting someone.
Body language checklist:
Influential factor: Etiquette
Etiquette is required when making a personal introduction. Make sure to pay attention to the order or priority! A difference is generally drawn between low-ranking and high-ranking individuals. One’s profession plays a crucial factor in the work environment, no matter the age and gender of the person.
The higher ranked individual finds out first who he/she is dealing with. For that reason, the lower-ranking individual gives his/her name first and then waits for the other person to give their name and then extends their hand. Please note: The higher-ranking individual decides if he/she wants to shake hands or would rather keep his/her distance.
One more small tip: Address the others repeatedly using their names in small talk, that will improve his/her impression of you and make you appear friendly at the same time.
Order of priority checklist:
|
Higher-ranked |
Lower-ranked |
Social environment |
Ma’am, significantly older |
Mister, significantly younger |
Business environment |
Management, client |
Employee, supplier |
In the case of invitations |
Host |
Guest |
Introduced by third parties
In this case also the lower-ranked individual is introduced first to the higher-ranked individual: “Mr. Boss” I’d like to introduce “Ms. New” to you who has taken over responsibility for the Service team. “Ms. New” this is our Head of Sales “Mr. Boss”.
The person who introduces the individuals can use open palms to point to each of the persons mentioned, never with the finger! Who’s introduced, usually just answers with “Good day” or “Good evening”.
Proper address
Always make sure to mention a professor or doctor title when introducing someone. Name the highest title in the case of multiple titles. This title does not apply to spouses. If someone who bears a title introduces themselves, then they are to mention this title. Usually those who have a title avoid mentioning their titles when among other title-bearers.
If you want to do something to leave behind a dazzling first impression, then please contact me. As always, I’d be happy to help you!